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Legal Document

Refund Policy

Effective March 23, 2026 / 6 sections / ~2 min read

Contents

  • §01Our Commitment
  • §02Eligibility
  • §03How to Request
  • §04Processing Time
  • §05App Store Purchases
  • §06Contact
§01

Our Commitment

We stand behind ThunderVolt. If Advanced doesn't work for your setup or you're unsatisfied for any reason, we'll refund you — no questions asked within 14 days of purchase.

14-day money-back guarantee on all direct purchases. No hoops, no excuses.

§02

Eligibility

You are eligible for a full refund if:

  • Your purchase was made directly through LemonSqueezy (not via the App Store)
  • You request a refund within 14 days of the original purchase date
  • You have not previously received a refund for the same product

Renewals on existing active subscriptions are not eligible unless the renewal was unintentional. Contact us within 48 hours of an unexpected renewal charge and we will review it.

§03

How to Request a Refund

1

Locate your order number

Find the order confirmation email from LemonSqueezy sent at the time of purchase.

2

Email us

Send a refund request to [email protected] with your order number and a brief reason (optional).

3

Confirmation

We'll confirm your refund request within 1 business day and initiate the refund through LemonSqueezy.

§04

Processing Time

Refunds are issued to the original payment method within 5–10 business days after confirmation. The exact timing depends on your card issuer or bank.

Once a refund is issued, your Advanced license will be deactivated at the end of the current billing period.

§05

App Store Purchases

In-app purchases made through Apple's App Store (iOS and watchOS) are handled directly by Apple and are subject to Apple's refund policy. ThunderVolt cannot process these refunds.

To request a refund for an App Store purchase, visit reportaproblem.apple.com or contact Apple Support.

§06

Contact

Refund requests and billing questions:

[email protected]

Include your order number for fastest resolution.

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